Help Center
Frequently asked questions
When will my order arrive?
Standard shipping typically takes 3-5 business days. You can track your order status in real-time from your Account Dashboard.
Are the products authentic?
Yes! All sellers undergo a rigorous KYC and verification process. We have a zero-tolerance policy for counterfeits.
How do I become a seller?
Click on 'Sell on ThriftIt' in the footer to begin the onboarding process. You'll need to provide business details and pass our KYC check before listing products.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay.
Still have questions?
Contact Support